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Thursday, August 1, 2013

Diversity key to success at Findlay Auto Group

Jamaal McCoy
Jamaal McCoy
For us at Findlay Auto, our belief in diversity starts with our owners, Cliff and Justin Findlay, and our Chief Financial Officer, Tyler Corder, who, collectively, have done an excellent job in creating an organization where people’s differences are acknowledged, appreciated and, more importantly, respected. In fact, these gentlemen have used these differences to achieve a common goal of providing a unique experience for our customers when they visit our dealerships.
The Findlays and I, a general manager for Findlay Chevrolet, have a clear understanding of the benefits that diversity has had to the success of our organization. We have found that to have a staff that is representative of our community, we may effectively relate to and understand our customer’s objectives, and how to best satisfy their needs.
By no means does this imply that people will only work with their respective demographic; however, it does mean that as a company, we have a better understanding of the Southern Nevada population as a whole.
The Findlays and I believe that a company is only as good as its team of employees; and in order to hire the best and most talented individuals, a company must have access to a greater pool of prospects. This can be achieved by expanding the diversity of the available candidates.
Diversity differences are more than race and ethnicity , but also gender, religion, age and sexual orientation. The recruitment and retention of exceptional employees has been one of the biggest challenges facing corporate America during the past few years; however, by fostering a workplace that invites a diverse workforce, we have achieved improved employee loyalty and reduced turnover.
Happy employees create a happy company that creates happy customers.
What is diversity? The condition of having or being composed of differing elements, especially, the inclusion of different types of people in a group or organization — like the Findlay Automotive Group.
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